What is Player Care?
It is everything a professional and their family need to settle in a new country, from housing and schooling to banking and healthcare, through one point of contact.
Sports Advisory &Player Care for theMiddle East.
ScrollSports Advisory
Expert advice for the business and growth of sport.
01
Strategic advisory
- Governance structure & board advisory
- Long-term strategic roadmapping
- Organisational design & restructuring
- Competitive positioning & market analysis
02
Financial planning
- Budget planning & resource optimisation
- Revenue diversification strategy
- Sustainability & ESG framework design
- Financial reporting & forecasting
03
Communications advisory
- Brand visibility & positioning campaigns
- Media & press management
- Crisis & reputation management
- SME led content & media partnerships
04
Project management
- Club licensing & audit preparation
- Risk assessment & mitigation planning
- Business planning & feasibility studies
- Vendor & stakeholder coordination
A message from our founder
We have watched sport become a pillar of life in the Emirates, bringing generations together and building closer communities. We created this sports group because it is now our turn to give back. Our approach is flexible, supporting entrepreneurs, fans, athletes, clubs and federations, regardless of their size.
Humaid Al FalasiFounder
Player Care
One program, the entire sporting department taken care of.
Player Care at a glance
Why does it matter?
A player who is settled off the pitch performs on it. When a family struggles to settle, focus slips, form drops and a signing loses its value.
The club benefit?
Your club stops juggling vendors and paperwork. New arrivals settle faster, staff stay focused on performance, and the department gains stability at a lower cost.
Our program is flexible and effective.
Player Care program details
01
Who is our program for?
Player Care is built around everyone a transfer affects, not just the player on the contract.
- Foreign first team players
- Academy & development players
- Coaches & performance staff
- Sporting directors & leadership
- Families & dependents
02
How do we do this?
A simple approach to effective stakeholder management.
Our role is project and relationship management.
We vet a network of specialists, and then coordinate everything. Now your club has one contact instead of a dozen suppliers.
We take no payment from vendors, ever.
Every specialist is paid directly by the club or player, so our advice is never influenced by a vendor.
03
What is included in the program?
Player Care is built on three pillars, each covering a different part of what it takes to settle a family into a new country.
- Operational
- Arrival & relocation logistics
- Visa & residency support
- School search & registration
- Banking & financial support
- Welfare
- Family welfare support
- Isolation & integration support
- Crisis response
- Injury recovery support
- Personal development
- Arabic & cultural orientation
- UAE legal awareness
- Financial literacy
- Long-term pathway planning
04
How do we work with you?
We offer three ways to engage, depending on how many foreign players and staff you need support with.
- AFull service program
An embedded Player Care team delivering all three pillars. Built for clubs managing a larger international roster.
- BModular & flexible service
A dedicated relationship manager supporting multiple players, delivering one or more of the three pillars your club needs.
- CTransition & integration sprint
A focused 90-day onboarding for new signings & relocating staff. A straightforward entry point for smaller clubs.
05
Where do we start?
A complimentary, no obligation review of where your club stands today.
- Step 01Current state of Player Care and services
- Step 02Budget versus actual spend assessment and analysis
- Step 03Gap analysis, identifying where the club needs support most
Our philosophy
Simple strategies that win.
A one-two is the first strategy you learn in team sports. It is quick, it is clear and it works. That is how we operate.
- Pass
- Run
- Return
- Finish
Tap one of your teammates to start.
Goals: 0
Your turn: tap to play
Our team✕Opposition